CatalogCut Frequently Asked Questions

CatalogCut is a product-photo processing platform for ecommerce listings. It removes backgrounds, applies styling, handles crop/resize, and exports listing-ready files.

Typical workflow: upload photos, apply a preset, review, and export.

CatalogCut is designed for ecommerce operators, creators, and teams publishing to channels like Etsy, Shopify, Amazon, eBay, and similar marketplaces.

It is optimized for repeatable, batch-first workflows rather than one-off manual editing.

Yes. Free includes 5 lifetime images, 1 preset, and single-size export.

Paid plans increase monthly capacity and unlock more advanced controls.

In the web app you can upload JPG, PNG, and WebP files up to 10MB each.

Exports support PNG, JPG, and WebP.

Presets store your processing configuration (background, effects, crop, watermark, and export settings) so it can be reused.

Preset limits are plan-based: Free 1, Basic 3, Pro 10.

Available output sizes are 2048, 1024, 800, and 512 pixels.

Free exports one selected size. Paid plans can export multiple sizes in the same run.

You can upload up to 30 images per batch in the web workflow.

Processed results are packaged for ZIP download when complete.

Free includes 5 lifetime images. Basic includes 200 images per cycle. Pro includes 1000 images per cycle.

Paid usage resets on a rolling 30-day cadence from your reset timestamp.

Yes. Plan changes are supported at any time.

For active subscriptions, prorations may apply depending on billing provider behavior.

Yes. You can create API keys and use bearer authentication on protected endpoints.

Current protected-route limits are 2 requests per second with burst capacity up to 30 per IP.

Yes. CatalogCut supports webhook endpoints for batch lifecycle events.

You are responsible for operating and securing your destination endpoint.

Yes. Optional AI background generation is available and uses plan-based generation limits.

This feature uses third-party AI providers to generate new background assets.

Core background-removal and image processing run on CatalogCut infrastructure.

Some service functions rely on third-party providers, including billing, email delivery, and optional AI background generation.

Batch originals, outputs, and related temporary assets are assigned an expiration window of about 7 days.

Cleanup runs on a scheduled basis, so deletion timing may vary slightly.

Review /privacy for data handling details and /terms for contractual terms.

If your organization has strict compliance requirements, complete legal review before scaling usage.