Contact CatalogCut Support

Get help with CatalogCut.

For questions about your account, subscription, image processing, or a CatalogCut workflow, email [email protected]. You can also use this address for product feedback, editorial questions, and partnership inquiries.

Help us understand the issue

Include the email address used for your CatalogCut account, the tool or page you were using, what you expected to happen, and what happened instead. If there is an error message, copy its wording and mention your browser and device.

For image-processing questions, describe your source file format, the settings you chose, and the visible problem. A screenshot of the issue can help. Do not send passwords, payment card details, API keys, or private download links.

Find a quick answer

Frequently asked questions cover supported workflows and common product questions.
Plans and pricing show current allowances and subscription options.
Product photo troubleshooting guides explain white edges, shadows, and batch resizing.
Background removal quality checklist helps you inspect an image before export.

Privacy and editorial requests

For information about data handling, read our privacy policy. For a description of CatalogCut and reference materials, visit the media kit. Please describe the purpose of your request when contacting support so it can be understood in context.