Terms of Service

These Terms of Service ("Terms") govern access to and use of the CatalogCut website, applications, APIs, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

• You must be at least 18 years old and able to form a binding contract, or have the authority to bind the business or organization on whose behalf you use the Service.
• You must provide accurate account information and keep it up to date.
• You are responsible for activity under your account and credentials.
• You must promptly notify us of unauthorized access or suspected security incidents.

CatalogCut provides product-image tools, including background removal, background and effect choices, resizing/cropping, watermarking, reusable presets, batch processing, exports, and Stage campaign imagery. Some features use automated or AI-enabled systems and may rely on third-party service providers.

• CatalogCut offers Free and paid plans (such as Basic and Pro).
• Paid plans are subscription-based and renew automatically until canceled.
• Plan changes may take effect immediately and may trigger prorations where supported by the billing provider.
• Cancellation stops future renewals and generally takes effect at the end of the current billing period unless stated otherwise at checkout.
• Fees are non-refundable except where required by law or expressly stated by us in writing.
• You are responsible for applicable taxes, duties, and governmental charges related to your use of the Service.

• Plans include usage limits (for example, image quotas, preset limits, and AI generation limits) that may be enforced technically.
• We may apply rate limits, throttle requests, or block abusive traffic to protect the Service.
• Attempting to circumvent limits, quotas, access controls, or security controls is prohibited.
• We may revise limits, quotas, or feature availability prospectively for security, operational, legal, or business reasons. Material plan changes will be handled as required by applicable law.

• API keys and tokens are confidential credentials. You are responsible for securing them.
• You are responsible for all actions taken using your API keys or webhook configuration.
• You must ensure webhook destinations are lawful and under your control.
• We may suspend or revoke credentials we believe are compromised or used in violation of these Terms.

• You retain ownership of content you upload (including images, prompts, and brand assets).
• You grant us a limited, non-exclusive, worldwide license to host, reproduce, process, transform, transmit, and store your content solely to provide, maintain, secure, and improve the Service. This license ends when your content is deleted from active systems, subject to lawful retention and limited backup periods.
• You represent and warrant that you have all rights and permissions needed to upload and process your content.
• You are solely responsible for your content, including legality, accuracy, and third-party rights. You must review outputs before publishing or relying on them.

• Free batch files expire after about 24 hours. Basic and Pro batch files expire after about 7 days. Scheduled cleanup can make final deletion slightly later.
• Some account-linked records and assets may persist until deleted, no longer required, or required retention periods expire.
• Backups, logs, and security copies may be retained for limited periods beyond primary deletion windows.

You may not:

• Use the Service for unlawful, harmful, fraudulent, or deceptive purposes.
• Upload or process content that infringes rights of others.
• Reverse engineer, scrape, probe, or attempt to extract proprietary code, models, prompts, system behavior, or other protected Service components.
• Interfere with system integrity, security, or availability.
• Resell, sublicense, or commercially exploit the Service without written permission.

The Service may interoperate with or rely on third-party services. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, their availability, or their independent actions.

Some features use automated or AI-enabled systems. Outputs may be incomplete, inaccurate, or unsuitable for a particular marketplace, legal requirement, or commercial purpose. You are responsible for reviewing outputs and for ensuring that your content, instructions, and use of outputs comply with applicable law and third-party platform requirements.

The Service, including software, design, trademarks, branding, documentation, and related intellectual property (excluding your content), is owned by CatalogCut or its licensors and protected by law. Except for limited rights expressly granted here, no rights are transferred to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL MEET YOUR EXPECTATIONS OR LEGAL REQUIREMENTS FOR ANY SPECIFIC PLATFORM OR USE CASE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CATALOGCUT AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $100.

You agree to defend, indemnify, and hold harmless CatalogCut and its affiliates, owners, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.

• You may stop using the Service at any time.
• We may suspend or terminate access immediately if we reasonably believe you violated these Terms, created security risk, or exposed us or others to legal risk.
• Upon termination, your right to access and use the Service ends, but sections that by their nature should survive will continue in effect.

Please read this section carefully. It affects your legal rights.

• Informal resolution first: before filing a claim, the parties will try in good faith to resolve disputes informally by written notice.
• Binding arbitration: where permitted by applicable law, unresolved disputes will be resolved by final, binding arbitration administered by the American Arbitration Association (AAA).
• Exceptions: either party may bring eligible claims in small claims court or seek injunctive/equitable relief for intellectual property misuse or unauthorized access.
• Class action waiver: disputes must be brought only on an individual basis, not as a plaintiff or class member in any purported class or representative proceeding.

These Terms are governed by the laws of the state/province of CatalogCut's principal place of business, without regard to conflict-of-law rules, except to the extent preempted by applicable federal law.

We may update these Terms from time to time. Updates are effective when posted unless a different effective date is stated. Continued use of the Service after updates become effective constitutes acceptance of the revised Terms.

• These Terms and the Privacy Policy are the entire agreement regarding the Service.
• If any provision is unenforceable, the remaining provisions remain in full force.
• Our failure to enforce a provision is not a waiver of that provision.
• You may not assign these Terms without our prior written consent; we may assign them as part of a merger, acquisition, or asset transfer.
• We are not liable for failure or delay caused by events beyond our reasonable control.

Questions about these Terms can be sent to [email protected].